Are you considering canceling your tickets with Saudia Airlines? If so, there may be rare instances where unexpected circumstances arise, requiring you to cancel your plans. It is common for travelers who are not familiar with the policies surrounding cancellations and refunds to feel anxious during these times. Therefore, it is crucial for you to have a thorough understanding of Saudia Air's flight cancellation regulations. If you need to cancel your tickets, it is advisable to do so promptly in order to minimize the potential loss of funds due to cancellation fees.
Please take into account the following factors:-
Travelers who have made their ticket bookings and received the tickets through SAUDIA sales offices, call centers, or the SAUDIA website and wish to request a refund for their tickets are required to cancel their bookings either at the SAUDIA sales offices or through the SAUDIA website before or during the refund process. This is to avoid incurring any No-Show Penalty Fee.
For customers who have made payments for their tickets using a credit card, the booking should be canceled and refunded through the SAUDIA website. To do this, go to the main page and use the "Book and Manage" service. Retrieve the booking and then click on the "change or cancel flights"button.
If a customer is calling from a number that is not registered in the PNR (Passenger Name Record), they should contact the SAUDIA Guest Care Center via WhatsApp at 920022222. For customers calling from outside of Saudi Arabia, please visit the Sales Call Centers contact page.
Tickets are eligible for a refund only if they have been paid for using one of the following transaction modes: Cash, Check, SADAD, SPAN, VISA, or MasterCard.
How to request a cancellation for Saudia Airlines?
Follow the below mentioned step-by-step instructions:
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Open your web browser and go to the Saudi Airlines official website or paste https://www.saudia.com/pages/before-flying/travel-information/announcements-and-travel-updates# link in the search bar, it will directly land you the official page.
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If you have an account, log in. Otherwise, locate the “Book & Manage” section on the homepage.Once you click,you will find “Change or cancel flights” under the Header “Manage”.
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Then hit a button “Submit your Request” and provide the necessary information, such as your ticket number and last name, to access your reservation. Kindly read the instructions carefully.
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Once you entered the details then click the button “New Request (fees apply)”
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Before proceeding with the cancellation, carefully read the terms and conditions associated with the process. Pay attention to any applicable fees.
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If your ticket type incurs any cancellation fees, you may be asked to provide payment information to complete the cancellation process.
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Follow the on-screen instructions to finalize the cancellation process. Double-check all the details before confirming.
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After successfully canceling your ticket,you will receive a confirmation email.
Subsequently, you can keep an eye on your refund status by following the above steps only.