Ethiopian airlines is one of the most prominent airlines based in Africa ,well known for providing the seamless experience to its customers. Every so often you find yourself in a situation where you need to call off your flight ticket unanticipatedly or simply have a change of plans.Ethiopian airways always aims to ease the cancellation process, ensuring that passengers are well known with the policies being implicated by the airlines.
In this blog we will provide comprehensive step-by-step guidance on how to cancel an Ethiopian Flight Ticket.
Ethiopian Airlines Cancellation Policy
According to Ethiopian Airlines Flight cancellation policy , travelers are allowed to cancel their reservation , However the rules and regulations may vary depending on the type of ticket being purchased . In order to make any amendments or cancel the ticket, it is advised to use the same procedure you followed while making the reservation. For eg : If you booked the ticket online , you should make the changes online and in case your ticket was booked online then you are required to make the changes in person at the counter.
24-hour cancellation policy
24-hour cancellation policy by Ethiopian Airlines allows passengers to cancel their flight within the time window of 24 hours without incurring any cancellation fees. This policy is applicable to all the categories including both premium business classes. Nominal Fees will be imposed if cancellation is made after a 24-hour window. Amount of the fee is contingent upon various factors such as type of ticket , destination and most importantly the time of the cancellation.
For further details regarding the cancellation fee, passengers are advised to reach out to the airline's customer service at any time.
How to cancel an Ethiopian Airlines flight ticket online?
Follow the outlined instructions to proceed with the cancellation:
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Visit the official website of Ethiopian Airlines or copy the subsequent link https://www.ethiopianairlines.com in your browser, it will divert you to the main page Ethiopian Airways.
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In the landing page of the website, go to the top-right corner and hit the “Login” Button and input your necessary credentials i.e. username and password.
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Go to the “Manage Booking” header on the home page and enter your required details(refer to your ticket in order to avoid any confusion)
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After that , Input your confirmation number ,name and click on “Continue”.
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Choose the “Ethiopian Airlines Flight cancellations” option.
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Before proceeding with the cancellation, make sure to verify your information. Click on the button "Continue" to proceed.
NOTE : After the completion of above mentioned steps , you will receive a confirmation email or SMS notification on your registered details.Additionally submit your refund request in case you are eligible for compensation.
Ethiopian Airlines Customer Service
If you face any difficulty in cancelling your ticket , you can also choose to cancel your ticket by reaching out to the Airlines Ticket Policy team by calling at this number +1 (800)-370–8748 to have word with a customer support representative. Brief them with the legitimate reason and situation which lead to cancelling the ticket and the assigned executive will confirm your eligibility and initiate the cancellation refund according to Ethiopian Airlines' cancellation policy.